If running a little late, please understand that every effort will be made to still deliver the full service. However, appointments may have to be rescheduled or shortened. We request at least a 24-hour notice in the event of a cancellation, as we may be able to accommodate another guest.
All services begin with a thorough consultation—the most important part of the experience. We make every effort to listen and discuss exactly what our guests are expecting. As wishes are discussed, we ask our guests to voice any issues, concerns, allergies or medical conditions—we’re here for you and want you to be 100% satisfied. Our service providers will also offer product recommendations, as well as discuss routine maintenance. Before the service is performed, stylists will discuss the process as well as the products that will be used. We will do our best to give accurate pricing and timing predictions on color changes and corrections. Please understand some service requests will take multiple visits.
Concerning purchases, we will gladly exchange an unused Aveda product that was purchased in our salon for another product, though promotional pricing will not be extended.
Miscellaneous and Payments:
Che Bella Salon & Spa is not responsible for lost or stolen items or items left behind. Visa, MasterCard, American Express and Discover, and cash are all accepted methods of payment.